Four tiers. One flat per-seat price. Zero surprises.
Your business doesn't need more IT — it needs the right amount, run properly, at a price you can budget. Every ARX tier includes 24/7 monitoring, a named point of contact, and plain-English reporting.
Who this is for: Offices of 1–150 people with no IT department — or one that's drowning. Financial, legal, insurance, medical, and real estate practices. Trades and construction firms growing faster than their systems.
| Essentials | Foundation | Secure+ | Strategic | |
|---|---|---|---|---|
| 24/7 monitoring & alerting | ● | ● | ● | ● |
| Help desk & on-site support | ● | ● | ● | ● |
| Patch management & updates | ● | ● | ● | ● |
| Managed backup & recovery | ● | ● | ● | |
| Email security & phishing defense | ● | ● | ● | |
| Managed security operations (SOC) | ● | ● | ||
| Compliance support (cyber insurance, HIPAA) | ● | ● | ||
| Quarterly business reviews | ● | ● | ● | |
| Dedicated vCIO advisory | ● | |||
| AI enablement roadmap | ● |
Which tier fits? That's what the risk check is for. Per-seat pricing is quoted in writing after your free 10-Point Tech Risk Check — scoped to your headcount, tier, and what you already have in place.
Security is built in, not bolted on.
Secure+ and Strategic tiers include managed detection and response, and the documentation your cyber-insurance carrier actually asks for. If compliance is the driver — HIPAA, insurance requirements, vendor risk — our Consulting team scopes the advisory work alongside the tier.
Why per-seat beats hourly.
Hourly IT gets paid when things break. Per-seat IT gets paid when things don't. Our incentive is your uptime.
Frequently asked questions
"We already have a guy." +
Keep him. The risk check just tells you what he's covering and what he isn't — most owners are surprised which is which. And if he's good, ask about co-managed IT: we make him better, not redundant.
"We're too small for managed IT." +
If your business stops when your computers stop, you're not too small. Our entry tier is a per-person price to never think about this again.
How much does it cost? +
Per-seat pricing depends on headcount and tier. You'll get a written quote after your risk check — before any commitment.
Do you require long contracts? +
Terms are set per engagement and put in writing. No surprise renewals, no invoice creep.
Book Your Free Risk Check
15 minutes, on-site, findings are yours to keep.